Free Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase date, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted:

1. Product with obvious signs of use
2. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
3. Any item that is returned more than 30 days after purchase date

Shipping Cost Returns

1. Shipping is not refundable

How to start return

1. Start your return online by clicking here.

2. Send us an email at help@tavson.com or reply to any of your order notifications we sent to your email.